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  • Orders & Payments
    • Completed Orders
      Completed Orders
    • Placing Orders
      Placing Orders
    • Product info
      Product info
  • Delivery
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
  • Launch FAQs
    • Launches FAQs
      Launches FAQs
      How does your launch promo work?

      1. During the Launch Period, find the product and select the size/colour that you require from the options and click 'Enter Draw'. 

      2. If you are a new user, you will need to set up an account with us by registering here. To continue setting up an account you will need to enter your personal details, billing address (which must correspond with your payment card address) and delivery address. 

      3. Once you have set up an account, or if you already have an account with us, you will be directed to the Delivery Options page where you can enter your delivery and billing addresses.

      4. You will then be taken to enter your payment details and complete your entry. We will make a reservation of funds to verify your entry. No payment will be taken at this point. 

      5. You will then receive an email confirming the details of your entry.

      6. After the closing date, we will notify successful entrants within five days by email, take payment for the products and deliver your order automatically!

      7. If unsuccessful, the pre-authorised funds will be released back to your account. 




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