Back to site
Logo
Back to site
Submit ticket

How can we help you?

  • Delivery
    • Delivery Methods
    • Delivery FAQs
  • Orders & Payments
    • Completed Orders
    • Placing Orders
    • Product info
  • My Account
    • Getting Started
    • Technical Issues
  • Launch FAQs
    • Launch FAQs
  • Returns & Refunds
    • Returns
    • Refunds
    • Brand Partner Returns
  • Site Policies
    • Terms & Conditions
    • Other Policies
    • Privacy and Cookies Policy
  • Contact Us
  • Delivery
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
      Why is my order late?

      Depending on what delivery option you selected your order might still be out for delivery.

      Standard Delivery - three (3) to seven (7) days.

      Next Day Delivery - next day if you place your order before 9pm and receive your order the very next day (excludes Public / Bank Holidays). 

      You can also check the status of your order using your tracking number we sent you in the confirmation email.  

      Did you find it helpful? Yes No

      Send feedback
      Sorry we couldn't be helpful. Help us improve this article with your feedback.

      Did you find it helpful? Yes No

      Send feedback
      Thanks for the feedback. We will improve this article.
  • Orders & Payments
    • Completed Orders
      Completed Orders
    • Placing Orders
      Placing Orders
    • Product info
      Product info
  • My Account
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
  • Launch FAQs
    • Launch FAQs
      Launch FAQs
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
    • Brand Partner Returns
      Brand Partner Returns
  • Site Policies
    • Terms & Conditions
      Terms & Conditions
    • Other Policies
      Other Policies
    • Privacy and Cookies Policy
      Privacy and Cookies Policy
  • Contact Us

Can't find what you're looking for?

  • FAQ'S
  • Customer Services
  • Track Order
  • Delivery Options
  • Returns & Exchanges
  • Store Locator
  • Terms and Conditions
  • Security & Privacy
  • Site Map

© 2023 18MRetail

Article views count