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Delivery
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Delivery Methods
Delivery Methods
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Delivery FAQs
Delivery FAQs
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Delivery Methods
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Orders & Payments
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Completed Orders
Completed OrdersMy item is damaged
We are sorry to hear your item is damaged.
If your item has been delivered damaged, please get in touch with our Customer Services team within 28 days from the delivery date so we can help you.
Please include a photo of the parcel/item packaging showing any signs of damage so that we can better understand the problem and help you further.
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Placing Orders
Placing Orders
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Product info
Product info
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Completed Orders
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Returns & Refunds
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Returns
Returns
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Refunds
Refunds
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Brand Partner Returns
Brand Partner Returns
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Returns
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Financial Services
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Studio Pay
Studio Pay
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Studio Pay
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My Account
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Getting Started
Getting Started
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Technical Issues
Technical Issues
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Getting Started
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Site Policies
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Terms & Conditions
Terms & Conditions
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Other Policies
Other Policies
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Privacy and Cookies Policy
Privacy and Cookies Policy
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Terms & Conditions